Job Summary
A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Essential Duties & Responsibilities
- Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering
- Maintain cleanliness of laundry machinery and laundry area
- Maintain stock levels
- Respond to guest service issues in a timely, friendly and efficient manner
- Perform additional laundry services, as needed
Specific Job Knowledge, Skill And Ability
- Ability to arrive to work on time and when scheduled
- Ability to stand on feet up to 7 hours a day and work in a fast-paced environment.
- Ability to operate washer and dryer equipment.
- Physically able to move / lift, large, heavy objects such as: linen, linen carts and/or bags of linen
- Physically able to operate cleaning equipment such as: brooms, spray bottles
- Ability to communicate effectively with guests and team members verbally or in written form, over the phone or in person.
- Ability to learn, follow and enforce standards for cleanliness as they apply to the laundry area
- Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
Work Experience & Education Requirements
- High School graduate or equivalent preferred but not necessary
- 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.
- No special licenses or certificates required.
